Problem with Woodmart Core and WPBakery Page Builder Plugin
-
Hello,
Since I’ve updated my plugin, my site is failing frequently or is very slow. I’ve deactivated all my plugins and tested them one by one. I’ve noticed the problem is when both Woodmart Core and WPBakery Builder Plugin are activated. I’ve tried different things and also noticed the same fault with Elementor and Woodmart Core plugin.
I’ve seen #697193 with the same problem.
Best regards
Eridio Van Impe
Hello,
Thank you so much for contacting our support center.
To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.
Regards
I have done it with Twenty Twenty four theme. With this theme I have nog problems and my pages are loading quickly, so the issue must be with Woodmart Core.
Please record a short video comparing the default theme and WoodMart and demonstrating the issue so we can easily reproduce this.
Hello,
With the default theme, my website is loading normally. With the Woodmart Theme, my site gets this notice I’ve added in the documents. I can give you login details of my website if necessary.
Can confirm, happens to me too. Started happening after website auto updated to WP 6.9 last night. CPU goes to 100%
It seems like we are not the only ones. I found this: https://www.reddit.com/r/Wordpress/comments/1pd35y4/wordpress_69_is_causing_permanent_100_cpu_usage/
Here are several other people who have the same problem with wp6.9 update and Woodmart Theme.
Attachments:
You must be
logged in to view attached files.
Apparently people there downgraded to 6.8.3 . Did you try that?
Yes, it worked. It isn’t 100 % like it should be, but it is usable for now.
Thanks for the info. How did you downgrade?
I installed the WP downgrade plugin. This link explains how is is easily done.
https://kinsta.com/blog/downgrade-wordpress/
Thanks man. Hope a fix is released soon.
Just a quick update: Even with downgrading to WP 6.8.3 this problem comes back. I’ve seen solution on reddit link, but I am not ITC expert enough to implement code.
Do you have a solution in the meantime @artemtemos?
Hello,
You can fix it by applying patch # 699195. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it works for you.
Kind Regards
Hello,
It worked. Hopefully it is fully solved. With the downgrade it worked for only 5 miutes. I will respon by the end of the day if everything still works perfectly
Best regards
Eridio Van Impe
Nevermind, by the time I wrote this comment, my site is back down again.
I’m going to update my database and let everything do it’s job. Maybe it is the updates and database update that is taking up so much space right now
Yes, the CPU seems to be still 100%, with patch applied.
Hello,
Please disable the “Products navigation” option temporarily. You can find it in Theme Settings -> Single Product -> Elements.
We are working on a fix and hope to release a patch asap.
Kind Regards
We have released a new patch that should permanently fix the issue and make the product’s navigation work correctly – 699310. Please apply it and let me know if it works.
It doesn’t work. After 5 minutes my site is down again.
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
Hello,
It seemed like it didn’t work but this morning everything worked fine again. I hope it stays that way.
Best regards
Eridio Van Impe
My site is back down again from time to time. I get this message:
wood-o-background.svg:1 Failed to load resource: the server responded with a status of 404 ()
How to fix this?
.
