Hello,
I am using the WoodMart theme on my WooCommerce site, and I’ve encountered a recurring issue with the “Thank You” page after placing an order.
After clicking the “Place Order” button during checkout, the system correctly redirects to the /order-received/ URL (e.g. https://dea-shop.eu/order-received/32784/?key=wc_order_…), but instead of seeing a confirmation message (e.g. “Thank you. Your order has been received”), the page either:
redirects to the homepage
shows no order details
or loads blank content
I’ve confirmed that:
All WooCommerce system pages and endpoints are correctly set in the settings
The thankyou.php template exists in /woocommerce/checkout/ and contains the correct WooCommerce hooks
Pretty permalinks and .htaccess are configured properly
The issue persists only when WoodMart is active
When I switch to a default theme (e.g. Storefront or Twenty Twenty-One), the thank you page works as expected.
Could you please advise if this is a known issue with the theme or demo content (e.g. Electronics), and how it can be resolved?
Thank you in advance!
Best regards,
[Berkant]
[https://dea-shop.eu/]
.
