PROBLEM WITH ZOOM ON IOS

hi, I purchased your theme (BASEL, version 5.8.0) a few months ago installed on the WordPress platform; when I visit the site from mobile, the screen automatically zooms to the left when I press the search button. I don’t like it, it ruins the visit to the site.
How can I disable this zoom?

Hello,

Thank you so much for purchasing our theme and contacting our support center.

Could you please send us a video or screenshot of the problem and your website URL so we can check?

Kind Regards
XTemos Studio

when I press search from the mobile version, the zoom starts as you see in the IMG 2338 file. I don’t want any zoom to start, as it should be in the IMG 2339 file

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I tried using meta tags to prevent zooming, but nothing worked

It seems like you have customized our theme’s viewport. Please reinstall the theme or restore the original header.php file to fix this issue.

hi, I tried reinstalling the theme (by doing so header.php should have been reset) and I removed the head meta data plugin, but the problem doesn’t seem to have been solved

I tried and tried and tried again, but it doesn’t work as you suggested; I have left you credentials, you can modify them as necessary as you wish, otherwise I will be forced to change the theme

I saw that you are connected, I’ll stop using it at least I’ll let you do it

It seems to be affected by the installed plugins too. Please disable all plugins that are not related to our theme temporarily and test how it works.

Problem found, it was the HYPER PWA plugin, I had installed it because I want my site to be installable on the mobile device as a web app

Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.

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