Problems updating theme

I’m trying to update theme following documentation, but I get error:

Update Failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Pls advise

Hello,

Please take a complete backup of the website and read the instructions provided in our detailed documentation on how to update the theme: https://xtemos.com/docs/woodmart/update-theme-2/

If you are still unable then provide admin panel login and FTP details of the website to check it myself and help you out accordingly.

Regard’s.
Xtemos Studio.

Hello,

I did that before contacting you, and that´s when I got the error. I will send info:

Hello,

I have uploaded and activated the latest version of the WoodMart theme please clear the cache and check back.

Screenshot for Clarification: https://ibb.co/C1R9vQV

Regard’s.
Xtemos Studio.

Hi.. i have the same problem .. how to solve this ?

Hello,

@fajarfaezal Please read our detailed documentation on theme update in the following link:
https://xtemos.com/docs/woodmart/update-theme-2/

If you are still unable then create a separate topic and provide admin panel login details and FTP details to check it myself and help you out accordingly.

Best Regards.

[Author]

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