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Problems updating to WoodMart v 6.2.4

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #343393

    Optica Valls
    Participant

    On mobiles the header is not sticky and the mobile menu has disappeared.
    The button (three dots) to show the sidebar does not work correctly either.
    On localhost it works fine.

    #343407

    Optica Valls
    Participant

    I notice that the ajax to load more products or any sticky button to show sidebar, filters, etc. does not work correctly on mobile phones. It also doesn’t work to display the footer sections.

    #343411

    Optica Valls
    Participant

    I pass you the errors that I find in the browser inspector. Excuse the insistence, but I have a lot of urgency to solve this since we are in a sales campaign.

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    #343448

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #343483

    Optica Valls
    Participant

    Problem solved. Looks like it was being caused by the SiteGround Optimizer plugin. It is a hosting provider optimization plugin. Thank you very much for the quick answer.

    #343624

    You are welcome! We are here to help.

    Wish you a wonderful day!

Viewing 6 posts - 1 through 6 (of 6 total)

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