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Problems with: Google Maps / Pagespeed / Accordion not working / Wishlist

Viewing 20 posts - 1 through 20 (of 20 total)
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  • #531663

    da
    Participant

    Hello,
    first of all, thank you for the great previous support. I have also noticed other problems:

    1. my page speed has deteriorated drastically. Especially for mobile devices. Can you help me with this? I use WP Rocket.
    2. my Goggle Maps is not displayed correctly. It works in the backend and in the Elementor view, but not in the frontend.
    3. my accordion widget does not work. You can find it in my contact page.
    4. the page headline on my site, such as the wishlist, payment methods and shipping methods, is only half visible on mobile devices. How can this be corrected?

    #531798

    Hello,

    01. In general, our theme is already optimized and doesn’t have too many resources to make your website slow. Most likely, your website performance suffers from the content you have added to your website. It may happen in case of too many plugins, large not optimized images, or other resources. So we suggest you remove unnecessary plugins, install some kind of JS & CSS optimizing plugins like WP Rocket. You can find our guide about how to optimize your website built with our themes here https://space.xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021

    02.Please read the following article for help in fixing the issue:
    https://developers.google.com/maps/documentation/javascript/error-messages#referer-not-allowed-map-error

    03. I have checked your site and the accordion widget is working fine on your contact page. Check back your site after completely clearing the browser cache.

    04. It is an issue with your custom css code that you have added in the Global custom css area. Please add the code for a specific issue and check how it works.

    Best Regards.

    #531807

    da
    Participant

    Hello,

    thank you for your feedback.

    1. Ok. I already use WP Rocket an will follow your instruction and try if it will work.

    2. I have already registered my Google Page API and my specific site, but it only works at the backend and element view, not at the frontend, if the maintenance is deactivated.

    3. Same as at 2.

    4. Ok, if I do it, my front page slider will have too much space between the header and the lower area.

    #531833

    Hello,

    01. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    03. Here you can see the accordion widget is working fine:
    https://www.veed.io/view/c25dd26c-0b84-4b83-8a46-543a8898019a?sharingWidget=true&panel=share

    04. In order to remove the gap between the header and page slider check this Manual:
    https://xtemos.com/docs-topic/top-and-bottom-paddings/

    You can find the option in the advanced tab of elementor

    Best Regards.

    #531988

    da
    Participant

    Hello,

    thank you.

    1. It is WP Rocket, but you recommend it everywhere, so its strange, why google maps is not working.

    3. Accordion is working. It was caused by WP Rocket and JS summarize.

    4. Thank you, it is fixed.

    5. Page speed: I used your settings for WP Rocket and now its much faster, thank you. I have just one thing: if I use the WP Rocket JS delay execution, the text at the slider and the promotion bunner is first loading, if I scroll down or move the mouse at that place. Is there any possibility to exclude that part? Can you recommend something?

    6. Page speed: I tested the page speed at google page insights and at pingdom. Google page speed insights is ok, but pingdom is a B with 85. Is there any other possibility ?

    7. Where can I set the navigation dots at the mobile version for the slider ?

    8. The main icons of the categories ( shop page ) are not at the right dimension after the update. Can you please help?

    #532066

    Hello,

    01. Here are our settings:
    https://gyazo.com/1d448cd4f05b7b8944fd7ad5d766eae2
    https://gyazo.com/ead7e59426d3971fd0e56c2006242914
    Other settings are default.

    07. Navigate to Slides > Edit Sliders > Change the Pagination style.
    Here is our documentation:
    https://xtemos.com/docs-topic/how-to-create-a-slider

    I am unable to login to your site due to maintenance mode. Please disable the maintenance mode so I will check and give you a possible solution.

    Best Regards.

    #532078

    da
    Participant

    Here are the new login details

    #532083

    da
    Participant

    You are also allowed to disable the maintenace mode, to test the site live, bacause the view is different, if you are logged in.

    #532100

    da
    Participant

    01. The new WP Rocket and my view, looks different and it looks different to your https://space.xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021 documentation.

    #532523

    da
    Participant

    07. After your specified optimization, you can no longer move the sliders and the carousel images. The pagination dots in the mobile view are also missing.

    08. is fixed.

    #532612

    da
    Participant

    06. The pagespeed at shopping cart, checkout and single product is slow after optimazation ( everything excluding CDN, because my provider is faster as CDN ).

    #532858

    da
    Participant

    1. It is WP Rocket, but you recommend it everywhere, so its strange, why google maps is not working.

    5. Page speed: I used your settings for WP Rocket and now its much faster, thank you. I have just one thing: if I use the WP Rocket JS delay execution, the text at the slider and the promotion bunner is first loading, if I scroll down or move the mouse at that place. Is there any possibility to exclude that part? Can you recommend something?
    Is fixed. I added “slider” and “waypoints” to WP Rocket exclusion. Now only the promotion bunner is just visible after going manually through the page.

    6. Page speed: I tested the page speed at google page insights and at pingdom. Google page speed insights is ok, but pingdom is a B with 84. Is there any other possibility ? The page speed at shopping cart, checkout and single product is slow after optimazation ( everything excluding CDN, because my provider is faster as CDN ).

    7. Where can I set the navigation dots at the mobile version for the slider ? After your specified optimization, you can no longer move the sliders and the carousel images. The pagination dots in the mobile view are also missing.
    Is fixed. I added “slider” and “waypoints” to WP Rocket exclusion. Now only the promotion bunner is just visible after going manually through the page.

    #533108

    da
    Participant

    Since I have not received an answer for a long time, I have now optimized it myself.

    What is still missing and not working:

    1. google maps is displayed correctly in Elementor, only everywhere else google maps is not visible. It has been discussed in several other threads, but I have not been able to find a solution. I have also uninstalled all irrelevant plugins and it has not helped.

    2. I would like to exclude the promotion popup above the header in WP Rocket in the JS and need the name for it, because it is only loaded when you browse the page manually.

    #533390

    Artem Temos
    Keymaster

    Hello,

    1. Google map seems to conflict with some of the installed plugins (not WP rocket). Could you please try to disable them temporarily?

    2. Here is a script for the header banner js/scripts/header/headerBanner.min.js

    Kind Regards

    #534164

    da
    Participant

    Hello,

    thank you.

    1. I disabled all plugins, but its was not working.
    2. Thank you, its fixed now.

    #534382

    Artem Temos
    Keymaster

    Hello,

    1. Please, keep all plugins that are not related to our theme temporarily turned off so we can test.

    Kind Regards

    #534434

    da
    Participant

    I deactivated it and its the plugin: Complianz | GDPR/CCPA Cookie Consent . For German and European market its an very important one.

    #534452

    Artem Temos
    Keymaster

    As we can see, this plugin contains some JS errors that may break other scripts on your website. You need to contact plugin’s developers for help on this matter.

    Kind Regards

    #534732

    da
    Participant

    Can be closed. It is possible to exclude google maps from the settings of Complianz | GDPR/CCPA Cookie Consent plugin.

    Thank you. All great as usual.

    #534840

    Artem Temos
    Keymaster

    Great, we are glad that you sorted it out.

Viewing 20 posts - 1 through 20 (of 20 total)

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