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Problems with the correct display of menu in Mobile Mode

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #310584

    clickcompany
    Participant

    Correct view of menu and cart if the site is in maintenance mode.
    If the site goes online, the menu doesn’t work in mobile mode, and the cart redirect me to a 404 page

    #310618

    Hello,

    Please elaborate with the help of some relevant screenshots to check it myself and help you out accordingly.

    Also provide the admin panel login details of the website.

    Regards.
    Xtemos Studios

    #310791

    clickcompany
    Participant

    As you can see in the video “ONLINE”, at the top left, clicking on the menu icon, it doesn’t open.
    In the second Video “OFFLINE”, cl icking on the menu icon, it works.

    #310792

    clickcompany
    Participant

    online vid

    #310795

    clickcompany
    Participant

    https://we.tl/t-EHVclSEVE3
    for download vids.

    i can’t upload the videos here, bacause of this message “Sorry, this file type is not permitted for security reasons”

    #310826

    Hello,

    Please deactivate all the third party plugins, activate the parent theme then clear cache and check back.

    If the problem continues then leave all the third party plugins deactivated and provide the admin panel login URL of the website to check it myself and help you out accordingly. Because the current login URL is redirecting to 404 page

    Regards.
    Xtemos Studios

    #310956

    clickcompany
    Participant

    We use an hide login

    #310987

    Hello,

    I have logged into your website and deactivated the SiteGround Optimizer plugin and the YITH maintenance mode and the mobile menu and cart are working absolutely fine.

    Video for Clarification: https://gofile.io/d/KDqNFM

    I have reactivated the plugins back on your website. You can try deactivating yourself.

    Regards.
    Xtemos Studios

    #311028

    clickcompany
    Participant

    Thank you too much.
    i’ve deactivate SG optimizer, so menu and cart works.

    #311072

    Most Welcome 🙂

    If you do not mind, can you please leave a 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot. If you like our Theme and Support.

    Have a great day 🙂

    Topic Closed.
    Best Regards.

Viewing 10 posts - 1 through 10 (of 10 total)

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