problems with the display of the backend etitor

I suddenly have problems with the display of the backend etitor! what I’ve did: gradually all plugins switched off, plugins updated. the ´wp-includes´ renewed via ftp. what can i do to solve the display problem? attached a picture thank you!

Hello,

Please provide your site admin access to the private area.

Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

Best Regards

hi,

please check the other content-text.
thank you!

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Hello,

Please check your site again, I do not see any problems: https://gyazo.com/38dd7ed247f841ebbcebcc40244ba756

If you still have problems, please describe the steps how I can reproduce the problem?

Best Regards

hi, the problem with me is that the backend editor on the pages and product pages is compressed to the bottom right, so that i can no longer do anything. what can that be? take a look at the screensho .. greetings

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Hello,

Please provide product pages as well as page URLs in the private area.

As I show on my screen I cannot catch the problem. Please advise what device and what browser you use.

Best Regards

hello,

infos in private area. thank you

browser version

Google Chrome
Google Chrome ist auf dem neuesten Stand.
Version 89.0.4389.90 (Offizieller Build) (x86_64)

Hello,

I have checked a couple of products I do not see this problem. I am checking in Chrome.

https://gyazo.com/69f7d1170dc86748426323cc246e3c7a and https://gyazo.com/be549b48b5eb41239ac25d3913458714

Please provide the details on how I can reproduce the problem?

Best Regards

hello everyone, thanks for the support. I was able to solve that wierd problem by creating a new admin. I have no idea what’s going on, but maybe this information is important for you. best regards -markus

Hello,

Thank you for the information.

If you have any questions please feel free to contact us.

Best Regards

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