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Problems with Wp Bakery and WPML
- This topic has 29 replies, 2 voices, and was last updated 2 years, 7 months ago by Artem Temos.
July 2, 2020 at 9:49 am #208096
hope you know the issue of missing wp bakery css after translating content.
It works very well but after a unknown issue the css like background image for row is missing.
team photo is not loading on ENG page
If you google: wpml custom_css you find a lot of topics but no solutions:
If i disconnect the translation (attachment) it works but after i connect it with german page as translated content it wont work.
Very strange and the support of wpml is so bad.
Hope you can help us.
Attachments:You must be logged in to view attached files.July 2, 2020 at 11:14 am #208144
It seems to be a WPML issue that not related to our theme. The first topic you sent seems to be resolved so you can try to apply the same solution on your website too.
Kind RegardsJuly 2, 2020 at 11:36 am #208152
We test everything but it wont work. Very strange.
Do you have any idea?July 2, 2020 at 11:38 am #208156
Please, send us your admin access so we can check what is wrong there.July 4, 2020 at 1:38 pm #208610
Do you find something?July 5, 2020 at 7:32 am #208683
We are waiting for admin access to check the problem.July 5, 2020 at 1:22 pm #208731
Sorry, i missing click on send^^July 6, 2020 at 5:58 am #208817
We visited both links provided in the first reply and they seem to be identical and working correctly. What steps should we perform to reproduce the issue?July 6, 2020 at 7:29 am #208840
No the company pages in DE & ENG have differences in css of wp bakery.
Its only one example.
The background-image wouldnt be loaded.
Attachments:You must be logged in to view attached files.July 6, 2020 at 7:36 am #208845
It seems to be some issue with WPML and we don’t have a solution to this, unfortunately. We suggest you to create a topic on their support system and ask them to check this from their side. It is not something that we, as theme authors, may fix.July 6, 2020 at 7:47 am #208851
Ok, i think so.
Its a problem since the last updates and many many users have this problem, but wpml support is sooooo bad.July 6, 2020 at 8:40 am #208869
Sorry, but we really don’t have a solution to this. Anyway, WPML should at least check the problem from their side.July 30, 2020 at 1:30 pm #215428
can you help us?
WPML support is really bad and its a global bug.
Do you know it and have another solution?
FlorianJuly 30, 2020 at 1:40 pm #215431
Please, send us your actual admin and FTP access. We will try to take a look again.
Kind RegardsJuly 30, 2020 at 2:02 pm #215437
Here are the logins.
Best example to test:
team photo is not loading on ENG page
https://www.baust.de/en/company/July 30, 2020 at 2:04 pm #215438
We need your admin access also.July 30, 2020 at 2:08 pm #215441
Sorry my mistake.July 30, 2020 at 2:21 pm #215447
This field shouldn’t be copied or translated at all https://prnt.sc/tr8876
It is inactive because we see that you added special code to
wpml-config.xmlfile.July 30, 2020 at 2:23 pm #215448
Can you change it and test it?
We make some changes but nothing works.
With standard woodmart options it wont work i think.
If you google it, a lot of people have problems.July 30, 2020 at 2:25 pm #215449
We have removed the code and it is still not active. Could you please test how is it active when you disable all external plugins and switch to the default theme?
Also, check how it works when you create a new page.July 30, 2020 at 2:26 pm #215453
What do you mean with “it is still not active.”?
The background image team photo?July 30, 2020 at 2:33 pm #215460
I’m talking about this field https://prnt.sc/tr8876
It is not possible to change it to “Copy once” or “Don’t translate”.July 30, 2020 at 2:40 pm #215462
Where do you find it? Please send me a direct link.
What is the goal of this setting?
Isn’t it related to the .xml-function?July 30, 2020 at 2:44 pm #215467
You can find it while editing the page https://gyazo.com/30811ffd193a7377e474a5a53fe5083aJuly 30, 2020 at 2:54 pm #215470
Ok i put in the custom code from here
in this field:
And it seems to work now.
This is the fix i think.
Please make a help article for other customers, because its a really big problem.July 30, 2020 at 2:55 pm #215471
But it should work without any code. We don’t know why it is different on your website.August 5, 2020 at 9:10 am #216604
We have another installs and it wont work without WPML Translation Management and the custom xml like https://wpml.org/errata/same-css-copied-to-translated-page-with-visual-bakery-composer-builder/
We would test the new update if it works.
Do you test it on a fresh install on your demo?August 5, 2020 at 9:23 am #216610
Yes, it works correctly on our side.August 5, 2020 at 9:28 am #216615
What plugins do you have installed of wpml?
String Translation and Translation Management too or online WPML Core?August 6, 2020 at 6:03 am #216741
Currently, we don’t have WPML installation so we can’t advise. But we usually install their required stack of plugins.
Tagged: css, custom css, wp bakery, Wpml
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