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Product before the drop-down menu
- This topic has 5 replies, 2 voices, and was last updated 2 years, 12 months ago by Elise Noromit.
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November 21, 2021 at 2:42 pm #333451
Dino003ParticipantHello, for me the problem is that the sub-categories in the drobdown menu disappear behind the products. How can I solve this?
Translated with google translator
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You must be logged in to view attached files.November 21, 2021 at 9:24 pm #333497
Elise NoromitMemberHello,
Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVGIf the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
Best Regards
November 22, 2021 at 5:59 pm #333770
Dino003ParticipantHello, thanks for the quick reply. Deactivating plugins unfortunately did not help. The problem is still there.
November 22, 2021 at 11:24 pm #333824
Elise NoromitMemberHello,
Here is how I see the shop page: https://gyazo.com/d741accf1fea8aca9c76b00ef8d7508d
What browser and what device do you use?
Best Regards
November 24, 2021 at 2:53 pm #334295
Dino003ParticipantHello, I have the impression that you have not understood what the problem is. In your video where you move the mouse pointer over the products, everything is fine. What I mean are the categories that are under the main menu and the sub-categories that are displayed as a dropdown menu. The dropdown menu disappears behind the content of the page.
Hope I could explain it better this time.
Attachments:
You must be logged in to view attached files.November 25, 2021 at 12:24 am #334381
Elise NoromitMemberHello,
The problem is caused by your custom CSS: https://gyazo.com/3c8f88efaac13c26e8ab71e4f61414e0
I have disabled them for a while and everything looks as it should. Please check and correct custom CSS.
If you have any questions please feel free to contact us.
Best Regards
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Tagged: drop down menu
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