Home Forums WoodMart support forum Product before the drop-down menu

Product before the drop-down menu

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #333451

    Dino003
    Participant

    Hello, for me the problem is that the sub-categories in the drobdown menu disappear behind the products. How can I solve this?

    Translated with google translator

    Attachments:
    You must be logged in to view attached files.
    #333497

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #333770

    Dino003
    Participant

    Hello, thanks for the quick reply. Deactivating plugins unfortunately did not help. The problem is still there.

    #333824

    Hello,

    Here is how I see the shop page: https://gyazo.com/d741accf1fea8aca9c76b00ef8d7508d

    What browser and what device do you use?

    Best Regards

    #334295

    Dino003
    Participant

    Hello, I have the impression that you have not understood what the problem is. In your video where you move the mouse pointer over the products, everything is fine. What I mean are the categories that are under the main menu and the sub-categories that are displayed as a dropdown menu. The dropdown menu disappears behind the content of the page.

    Hope I could explain it better this time.

    Attachments:
    You must be logged in to view attached files.
    #334381

    Hello,

    The problem is caused by your custom CSS: https://gyazo.com/3c8f88efaac13c26e8ab71e4f61414e0

    I have disabled them for a while and everything looks as it should. Please check and correct custom CSS.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)