Product Carousel not smooth

Hi there,

I want to check whether there is an option to make the Product Carousel smooth on the mobile version. It’s pretty uncomfortable while swiping. I have tried to switch the option “scroll per page” on & off but no use.

Please check it out at my homepage site.

Regards!

Update: it’s loads smoothly while loading the page (rendering un-finished)

Hello,

The scrolling is a Native browser feature.

Please Go to Theme Settings >> Performance >> JS and disable the option OWL carousel scripts

Screenshot for Clarification: https://gyazo.com/73bde7f13130c99965562381893b9f56

Regards.
Xtemos Studios.

Hi there,

I have tried this solution already and it’s still not smooth as it should be as nowaday standard.
Is there any other solutions?

Regards!

Is it possible to make it not to scroll only per item or per page?

Another problem is the navigate button of the product carousel tab will appear on the mobile version when I switch this option off.

Hello,

Could you please elaborate on how you want the carousel to be smooth because your explanation is not clear enough?

Best Regards.

Hi there,

Could you please test it by opening my website at Natureside.vn with the mobile version.
I have placed the Produce Carousel element at the bottom. It’s working excellent.
The rest carousel element is Products Tab which has problems in scrolling.

Regards!

Please, send us your admin access so we can check your configuration.

Hi there,

Please use the below account to login.

Regards!

Please, check how it works now and let us know.

Hi Artem,

It’s working perfectly! Thank you so much!
May I ask how did you fix it?

Regards!

It was a bug in the theme. This fix will be included in our next theme update as well.

Thanks for the explanation!
Have a great day!

You are welcome!

[Author]

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