Home › Forums › WoodMart support forum › Product carousel problem

Product carousel problem

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • April 3, 2024 at 11:49 am #554522

    xmasoft
    Participant

    My shop homepage has 2 Product (grid or carousel) item showcases setup with multiple pages and auto page slide.

    When I try adding a new one with the same settings, it’s stuck on a single page with no pagination control.
    It doesn’t work when duplicating the one that functions correctly either.

    When making any changes to the carousel that works, it also stops working and is stuck on a single page.

    What could cause this and is there a possible fix?

    Thank you!

    April 3, 2024 at 3:21 pm #554604

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards

    April 4, 2024 at 11:59 am #554871

    xmasoft
    Participant

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards

    Hi, if you could first point me to a few solutions I could try myself I would be grateful.

    Thank you, have a good day!

    April 4, 2024 at 12:59 pm #554885

    xmasoft
    Participant

    My shop homepage has 2 Product (grid or carousel) item showcases setup with multiple pages and auto page slide.

    When I try adding a new one with the same settings, it’s stuck on a single page with no pagination control.
    It doesn’t work when duplicating the one that functions correctly either.

    When making any changes to the carousel that works, it also stops working and is stuck on a single page.

    What could cause this and is there a possible fix?

    Thank you!

    Using the WPBakery backend editor solved the issue. Product carousel functions as intended.

    April 4, 2024 at 7:46 pm #555013

    Aizaz Imtiaz Awan
    Keymaster

    Sounds Great! that your issue has been solved.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

  • Author
    Posts

Tagged: , ,

Viewing 5 posts - 1 through 5 (of 5 total)

The topic ‘Product carousel problem’ is closed to new replies.