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Product category display quantity problem

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  • #454947

    583179569
    Participant

    When I change the product data variant.
    The actual number of product categories will be automatically changed to 15.
    You guys need to fix him, it’s a very serious problem.
    I have contacted you 4 times.

    here is the video: https://www.youtube.com/watch?v=GQPvnOXgEAI

    #455115

    Hi,

    We have not seen your video because your video is not processing completely: https://ibb.co/SvWS9pG.

    In general, changing the product data variant of a product should not automatically change the number of product categories in WordPress.

    The number of product categories displayed on your website may be affected by various factors, such as the product filter settings, the number of products assigned to each category, or any customizations made to your website’s code or plugins.

    Best Regards.

    #455289

    583179569
    Participant

    You have been perfunctory me. Why don’t you formalize your problems
    We cloned a new website.
    With only 2 plugins open, the problem persists.
    you guys need fix it
    the video link we fixed: https://youtu.be/GQPvnOXgEAI

    #455559

    Hi,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated so I will check and give you a possible solution.

    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)