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Product category list and product display list are different

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #597571

    ha21cn
    Participant

    I want to set the product category list and product subcategory list to 6 columns, but set the product display list to 4 columns, but I can’t find the setting option.

    #597679

    Hung Pham
    Keymaster

    Hi ha21cn,

    Thanks for reaching to us.

    In order to assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Best Regards.

    #597799

    ha21cn
    Participant

    I’ve provided the information below.
    In addition, I find it a bit strange. When I search for products and categories from the search bar on the homepage, the product display is in 6 columns. Also, when you click the category icon from the Product Categories Widget on the homepage to view the products in the category, the product display page also displays 6 columns. Where can I set the number of columns I want to display?
    https://ibb.co/HxNnWhw

    #597800

    ha21cn
    Participant

    I just forgot to provide the website login backend URL.

    #597855

    Hung Pham
    Keymaster

    Hi ha21cn,

    Thanks for details.

    I see the columns are 4 now. Please let me know if you resolved it by yourself.

    Best Regards.

    #598080

    ha21cn
    Participant

    I didn’t solve this problem myself. You need to click on the product category Widget icon on the homepage instead of clicking on the product category from the menu. I saw that this problem still exists. Can you please send me a video to see how you see the list? What about showing 4 columns?

    #598181

    Hung Pham
    Keymaster

    Hi ha21cn,

    The archive product pages are using New preset Theme Presets https://prnt.sc/1yz-89-DEbwJ You can delete it or click on it to change number of columns https://prnt.sc/MymPniMs42lY

    Here is our documentation on how to use theme presets. https://xtemos.com/docs-topic/theme-settings-presets/

    Best Regards.

Viewing 7 posts - 1 through 7 (of 7 total)