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Product description not visible

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • February 2, 2021 at 12:08 pm #263253

    danielgruppen
    Participant

    If you check for example https://fcbarcelonawinkel.nl/product/eetset-blauw-fcb-3-delig/. The product description is not visible. See https://prnt.sc/y0kiz3

    How to get this visible

    February 2, 2021 at 6:07 pm #263349

    Elise Noromit
    Member

    Hello,

    Please make the full backup of your site and update the theme and all the related plugins.

    Please check again.

    Best Regards

    February 2, 2021 at 6:17 pm #263352

    danielgruppen
    Participant

    I just did it. It’s not working

    February 2, 2021 at 9:42 pm #263390

    Elise Noromit
    Member

    Hello,

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

    February 3, 2021 at 6:49 am #263434

    danielgruppen
    Participant

    If that is the only way to solve the problem? Just do it

    February 3, 2021 at 1:21 pm #263564

    Elise Noromit
    Member

    Hello,

    Please remove this custom CSS: https://prnt.sc/y5gbm6

    If you have any questions please feel free to contact us.

    Best Regards

    February 3, 2021 at 1:47 pm #263578

    danielgruppen
    Participant

    Great that’s working. How can I get the description below the Shopping cart button?

    February 3, 2021 at 5:33 pm #263661

    Elise Noromit
    Member

    Hello,

    You can find these options in the Theme settings > Product page > Tabs. You will need to switch to Accordion.

    Best Regards

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Viewing 8 posts - 1 through 8 (of 8 total)