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Product Editing Problem – Categories Help

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #222593

    Melanie
    Participant

    Hello i am having problems editing the product information.
    also on my categories i cant upload or remove / change icons.

    it seems the whole product / categories editor wont work.

    #222656

    Melanie
    Participant

    BUMP

    #222695

    Hello,

    Please deactivate all the third-party plugins, activate the parent theme. Then clear the cache and check back.

    If the problem continues then leave the third party plugins deactivated and provide admin panel login details of the website with the permissions to debug the issue then we will troubleshoot with theme plugins.

    Best Regards.

    #222750

    Melanie
    Participant

    Hello thanks for the fast response

    some was fixed but still won’t save only refreshes page when I try to upload or update.

    I give full permission to debug.

    Thank you in advance

    #222882

    Melanie
    Participant

    Still waiting for assistance

    #222945

    Hello,

    I have logged into your website and I have found that there is a critical error when you open WooCommerce.

    I have checked the functionality with the storefront theme and it behaves the same with it as well.

    This means that the issue is not with our theme.

    Screenshot for Clarification: https://ibb.co/99zD9Wj

    The products and categories are WooCommerce functionality and our theme doesn’t influence.

    You can ask the WooCommerce support for further help.

    Best Regards.

Viewing 6 posts - 1 through 6 (of 6 total)