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Product Filter does not redirect to product page

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  • #483425

    rimpopo32
    Participant

    Hello,

    I’m using WoodMart template with modified Motorcycle Demo.
    However the main feature which is Product Filter does not do anything. The dropdown menu is displayed correctly and provides the right values, however after submitting the form by clicking the button “Filter”, nothing happens and page just refreshes.
    I tried to search for solution, however I can’t find any code or section related to submitting the form.

    • This topic was modified 10 months ago by rimpopo32.
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    #483517

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

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