Product filters don't work

1.- hello please i need help, product filters don’t run when selected, what do i have to do to get them to work properly

2.- I also have the problem that some product pages do not work, that is to say that when I open a product category that category can have 2 pages in my example, however, four appear and when I go to the third it does not work. what I do?

Hello,

Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Best Regards

Hello, I just deactivated all the plugins that do not come in the template, that is, only leave the plugins that come with the template active.

the continuous error does not serve the filters of the categories.

However, in the plugins that you recommend to install, I have not installed the following:

1.- MailChimp for WordPress

2.- Safe SVG

3.- Elementor

can it be for this reason?

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Hello,

Please provide your site admin access to the private area.

Best Regards

Perfect I leave my data in the private area.

I would like you to explain to me how you made the change so that the products can be filtered.

Hello,

You have one attribute. You have added this attribute and configured to show on certain categories. Make sure that the products from this category have these attributes.

The category configure to show the attributes, have the filter https://gyazo.com/be94ab6224764f278b70a7a8237c89d9

I tried to filter and filter works: https://gyazo.com/cb0a4037423669f2c008d4665c4490f9

Best Regards

hello, how do I hide this option because it doesn’t work.

I already uninstalled all plugins and it doesn’t work.

is there any wiget that allows me to filter by price order A-Z | Z-A?

hello please, how do I hide this option because it doesn’t work.

I already uninstalled all plugins and it doesn’t work.

is there any wiget that allows me to filter by price order A-Z | Z-A?

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Hello,

You need to use the WoodMart Price filter widget and the price would look like this: https://prnt.sc/y110um Add this widget to the Appearance > Widgets > Shop page widget area

Please add this code to the Theme Settings > Custom CSS > Global:

body .woocommerce-ordering{
display:none;
}

Best Regards

Hello please I need help!

When I try to open the menu in the mobile version it does not open, it does not display the menu and in the url a # appears https://andinaediciones.com.ec/#

the popup appears on every page I open or when I am at the checkout, it only has to appear on the home page

Variable products by colors, I have to click on add to cart, wait for the page to load and show me the message. I have to choose a product. And there I can just choose products by color, but it shouldn’t be like that!

These errors now present me last, before the web worked well, the only thing I did was update wordpress 5.7, I have not installed any plugin.

please help!

on how many websites can I use the woodmart template?

Hello,

1. Menu

Please deactivate the plugins except for these ones:

Slider Revolution
WPBakery Page Builder
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

2. You can disable the popup in the Theme Settings > Shop > Popup.

3. This is the Woocommerce functionality, this is the way the variable product works, you need to choose both attributes to add to the cart.

4. You will need to purchase a separate license for each site. If you need to have a tested and live platform for one and the same site you can activate the license for both of them.

Best Regards

Hello,

You did not understand me!

1.- I just deactivated plugins and the problem continues

2.- If I want to have the popup active, what I don’t want is for it to appear on the checkout page or when I click on add to cart

Before it only appeared on the home page and that is how I want it, what should I do?

3.- No, the woocommerce configuration in variable products allows you to choose the product and the color of the product before adding to the cart, that is the correct functionality.

The template does the opposite, when I want to choose colors it doesn’t allow me, it just blocks me, I have to add to the cart, then the message “I have to choose a product” appears and that’s when I can just choose the product by colors.

Enter the web and try to choose a variable for this product, you will notice the error.

I attach username and password in a private message, check what the error is please, I already deactivate plugins and continue the error.

attached variable product link

https://andinaediciones.com.ec/producto/el-principio-de-adquisicion-o-comunidad-de-la-prueba/

I want to choose product variables, it blocks me.
https://prnt.sc/10sx4gf

I have to add to the cart to be able to choose variable products.
https://prnt.sc/10sx5jm

I am attaching a mobile screenshot, I can’t open the menu either.

PLEASE HELP!

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Hello,

Unfortunately, the popup does not have the option to be shown on one page and to be hidden on others.

Please confirm the permit for us to deactivate the plugins not related to the theme while of checking what may take up to 15 minutes.

You have 20 plugins, and only these ones relate to the theme:

Slider Revolution
WPBakery Page Builder
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

Best Regards

I confirm your permission, enter and do what you have to do so that the popup works on the home page, that allows me to choose colors and that the accordion of frequently asked questions worked.

Hello,

I want to choose product variables, it blocks me.
https://prnt.sc/10sx4gf it works well without plugins: https://gyazo.com/7549ecec46a1f216c0a39d464d75a8b8

I have to add to the cart to be able to choose variable products.
https://prnt.sc/10sx5jm it works: https://gyazo.com/6fdc7c47e508bfefabdae9fd2ffdc405

I am attaching a mobile screenshot, I can’t open the menu either. it works without plugins: https://gyazo.com/d346a1d8bfa86b3e5df0dfddd4e12239

As for the categories, please make the full backup of the site and update the theme: https://xtemos.com/docs/woodmart/update-theme-2/

Best Regards

[Author]

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