Home Forums WoodMart support forum Product filters not working in mega menu HTML block

Product filters not working in mega menu HTML block

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #574765

    asquith310
    Participant

    Hello,

    I have put a shop filter search into a menu mega block, which will bring up the shop page but returns no results where there are matching products. Once you press filter it takes you to the shop page, if you then use the mega menu filter rather than the filter on the shop page it doesn’t let you select the items.

    If you first select the shop page manually then use the filters they do work.

    Please use the search fabrics tab when looking into this.

    #575340

    Luke Nielsen
    Keymaster

    Hello,

    Sorry for the delay.

    Could you send me access to the admin panel so I can look closer at it?

    Looking forward to collaborating with you!

    Kind Regards

    #575343

    asquith310
    Participant

    Admin access to the email noreply@xtemos.com is already set up.

    Thanks
    James

    #575718

    Luke Nielsen
    Keymaster

    Hello,

    Yep, you are right. Sorry for the delay.

    May I disable 3rd party plugins for testing?

    Thank you for your time.

    Kind Regards

    #575737

    asquith310
    Participant

    Yep, no problem.

    #576013

    Luke Nielsen
    Keymaster

    Hello,

    I have contacted the developer’s team and they told me that product filters cannot work correctly in the dropdown.

    In this case, would be better to remove that filter from the dropdown.

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)