Product Gallery showing blank image and out of sync
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Hi folks,
My product gallery is out of sync and inserting a blank image as the second image in the gallery. Only showing this blank image in the main image and not in the gallery itself. I have the latest version of the theme on WordPress and Woocommerce.
I’ve attached an screenshot showing one image selected in the product gallery but the previous one is being shown.
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Hello,
Thank you so much for purchasing our theme and contacting our support center.
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder
Thank you in advance
I’ve sent a PM with details.
Credentials for Admin attached in PM
Sorry, but this password seems to be wrong and we can’t access your dashboard.
Kind Regards
Apologies, I’ve updated the admin passw
Please, keep all the external plugins temporarily off and switch to the parent theme so we can check.
HI Ok, I’ve done that now.
Also, I’m getting a pop up appear on the home page that seems to be a Woodmart pop-up. Filled with code. If you could check that out too. Thanks.
Hello,
We don’t see the problem now. Please, check the screenshot https://gyazo.com/9984e74cce584a9caaac1b0563e58af8
You can disable the promo popup in Theme Settings -> General -> Promo popup.
Kind Regards
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