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Product Gallery & Varient not showing properly
- This topic has 9 replies, 3 voices, and was last updated 5 years, 3 months ago by
Artem Temos.
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AuthorPosts
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June 4, 2020 at 5:03 pm #200786
fyongjinParticipant1. Product Gallery Not showing
2. Variant not showingJune 4, 2020 at 10:11 pm #200826
Elise NoromitMemberHello,
Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area
Best Regards
June 8, 2020 at 1:41 pm #201750June 8, 2020 at 2:01 pm #201758
fyongjinParticipantHi,
I disabled 2 plugins below to resolve my 2 of my issues
1. missing product in the category
2. variant appearing in category grid.YITH WooCommerce Color and Label Variations Premium
YITH WooCommerce Product Add-ons PremiumI informed YITH as well, they are keen to work with you guys to resolve this together.
June 8, 2020 at 2:11 pm #201759
Artem TemosKeymasterHello,
Could you please describe what do you mean by ‘missing product in the category’ and ‘variant appearing in category grid.’?
Initially, you were talked about the product gallery. Yes, our theme overrides both files mentioned by YITH reply and, unfortunately, we are not able to implement all our theme features for the product gallery without doing that. So if the plugin does the same from their side or rely on WooCommerce standard functionality then it will not be compatible with our theme gallery. You can remove those files but then you will lose all our theme gallery-related functions and layouts options and get a standard WooCommere gallery.
Kind Regards
June 9, 2020 at 3:39 am #201854
fyongjinParticipantprivate content 2
June 9, 2020 at 6:05 am #201877
Artem TemosKeymaster1 and 2. Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Please, send us a screenshot of how it works with the default theme.
July 20, 2020 at 3:17 am #212423
fyongjinParticipantDid a check on default themes no issue. Verified with Yith there is some conflict with woodmart and their premium plugin. Can you please contact them to resolve this if possible?
July 20, 2020 at 3:19 am #212424
fyongjinParticipantYith contact
July 20, 2020 at 6:18 am #212453
Artem TemosKeymasterPlease, send us a screenshot of how it looks on the default WordPress theme like you did it with WoodMart. And we will need your admin access as well. https://imgur.com/a/b6CGBqD
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Tagged: images, woocommerce
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