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Product Gallery & Varient not showing properly

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  • Author
    Posts
  • #200786

    fyongjin
    Participant

    1. Product Gallery Not showing
    2. Variant not showing

    #200826

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

    Best Regards

    #201750

    fyongjin
    Participant

    private content

    Attachments:
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    #201758

    fyongjin
    Participant

    Hi,

    I disabled 2 plugins below to resolve my 2 of my issues

    1. missing product in the category
    2. variant appearing in category grid.

    YITH WooCommerce Color and Label Variations Premium
    YITH WooCommerce Product Add-ons Premium

    I informed YITH as well, they are keen to work with you guys to resolve this together.

    #201759

    Artem Temos
    Keymaster

    Hello,

    Could you please describe what do you mean by ‘missing product in the category’ and ‘variant appearing in category grid.’?

    Initially, you were talked about the product gallery. Yes, our theme overrides both files mentioned by YITH reply and, unfortunately, we are not able to implement all our theme features for the product gallery without doing that. So if the plugin does the same from their side or rely on WooCommerce standard functionality then it will not be compatible with our theme gallery. You can remove those files but then you will lose all our theme gallery-related functions and layouts options and get a standard WooCommere gallery.

    Kind Regards

    #201854

    fyongjin
    Participant

    private content 2

    #201877

    Artem Temos
    Keymaster

    1 and 2. Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Please, send us a screenshot of how it works with the default theme.

    #212423

    fyongjin
    Participant

    Did a check on default themes no issue. Verified with Yith there is some conflict with woodmart and their premium plugin. Can you please contact them to resolve this if possible?

    #212424

    fyongjin
    Participant

    Yith contact

    #212453

    Artem Temos
    Keymaster

    Please, send us a screenshot of how it looks on the default WordPress theme like you did it with WoodMart. And we will need your admin access as well. https://imgur.com/a/b6CGBqD

Viewing 10 posts - 1 through 10 (of 10 total)