Home Forums WoodMart – Premium Template Product grid breaks

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This topic contains 3 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 1 week, 5 days ago.

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  • #268690

    dunies
    Customer

    Hello,

    Do you have any idea of why my grid breaks? What can be wrong?

    Details in private

    Thank you in advance.

    Private Content Hidden
    #268768

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    if the problem remains, even after the plugins deactivated, please, provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

    #268830

    dunies
    Customer

    Hello,

    The problem is not with the plugins.

    First of all I need to say that products are being uploaded by a script which is still running as they are over 80.000 products. The images of the products are very small and my coder believes that this causes the issue.

    I will be able to give you access once all products are uploaded because I don’t want disturb the procedure right now.

    Meanwhile can you check the image issue?

    Private Content Hidden
    • This reply was modified 1 week, 6 days ago by  dunies.
    #268919

    Hello,

    Please make the full bakcup of your site and provide your site admin access.

    Best Regards

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