Product Hashtag

Hello,
Hope you’re doing well.
We’re having a trouble again with products hashtags, can you please see what’s the problem with it.
Many thanks.

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Hello,

Instagram works properly: https://gyazo.com/4b2b23f41aa7efb43088666d011af30d

You are adding the hashtab incorrectly, try this way:#youraccount

Best Regards

Hello,
I think we are adding the hashtag correctly you can check the picture bellow.
Best regards.

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Hello,

Please deactivate the plugins. I cannot test as I cannot edit any product.

Best Regards

Hello,
Thank you for your reactivity.
I just have tried to desactivate them one by one to test. The issue remains.
By the way you can edit a product to test as you don’t change product informations.
Many thanks.

Hello,

Please have a look at the screen: https://prnt.sc/um9d74

I cannot test. Please move your site to a staging area, disable all the plugins not related to the theme, and provide the hashtags which I should test.

Best Regards

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