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Product Image Page is not working

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  • #14610

    Hello, how are you?

    I update my theme and wordpress and the images are not showing.

    The images are just showing when I select Image Scroll on the admin page.

    Can you help me please?

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    #14614

    Artem Temos
    Keymaster

    Hi,

    You just need to clear your browser cache.

    Regards

    #14616

    I wasn´t specific, sorry.

    I´d like to choose de default design for the product page like the image error-02.png

    But when I choose this option the images don´t open.

    #14617

    Artem Temos
    Keymaster

    It works. Just clear the browser cache 🙂

    #14618

    Still the same error…

    #14619

    Image attached

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    #14621

    It´s showing the image scroll just when I choose in the admin panel, but I can´t have no images showing because there are a client trying to buy a product today.

    I need de that default layout working not the image scroll layout.
    The image scroll is just temporarily.

    Cheers,

    #14623

    Being specific

    When I choose the option “image scroll” in the admin area the images are showing in the product layout.

    Otherwise when I choose “default” the product layout is just showing the message “click to enlarge”

    #14624

    Artem Temos
    Keymaster

    Please, provide us your admin access.

    #14626

    Artem Temos
    Keymaster

    And please, check this product configuration. Seems that it has different product design for this particular product.

    #14627

    Before I update the theme the page layout was working.

    #14634

    Artem Temos
    Keymaster

    It works correctly for us. Please, clear your browser cache.

    #14640

    I´ve tried in 3 different computer and still with the same error.

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    #14642

    Artem Temos
    Keymaster
    #15177

    I think was the cloudfare cache.

    Thanks for the help

    #15178

    Artem Temos
    Keymaster

    You are welcome!

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