Home Forums Basel support forum Product image size

Product image size

Viewing 30 posts - 1 through 30 (of 79 total)
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  • #13645

    esthetis
    Participant

    Hi,

    Just orderd you theme that seems to be nice!

    WE are moving our webshot currently on Porto to your theme.

    I have to know the best product image size to upload for your theme.

    Kind regards
    Pier

    #13649

    Artem Temos
    Keymaster

    Hello,

    Thank you so much purchasing our theme and contacting our support center.

    Here is a screenshot with product images configuration from our demo

    Kind Regards
    XTemos Studio

    #13655

    esthetis
    Participant

    Hi,

    Do you mean that I should upload images 1200 * 1800?

    the current in the database are 800*800

    #13657

    Artem Temos
    Keymaster

    Actually, you can upload any images you want. There are no any requirements from our theme. It is just an example from our demo.

    #13658

    esthetis
    Participant

    where can i find the screenshot above?

    #13660

    esthetis
    Participant

    Sorry i see in woocommerce but please let me know if we can keep the old upload size to 800*800 or which product size do you recommend to upload product image for maximum speed performance?

    #13667

    Artem Temos
    Keymaster

    Less size – faster website. But it more depends on your website and layout you use. Could you please send us a link to your website so we can see it?

    #13671

    esthetis
    Participant

    it’s on staging for the moment http://staging.esthetis.ch

    #13672

    esthetis
    Participant

    Please let me know the settings, so that we can get the same sizes like your site here: https://demo.xtemos.com/basel/shop/woman/htriped-cape-with-fringe/

    #13673

    Artem Temos
    Keymaster

    We already posted you settings from our demo

    #13674

    esthetis
    Participant

    but I don’t have the same results on product page: http://staging.esthetis.ch/buy/medik8-clay-mask-pore-refining-kaolin/

    images are bigger

    #13675

    Artem Temos
    Keymaster

    You need to upload some additional images to the product gallery to make it look the same.

    #13676

    esthetis
    Participant

    what si the original size of the uploaded images

    #13677

    Artem Temos
    Keymaster

    For our demo is 870×1100

    #13678

    esthetis
    Participant
    #13679

    Artem Temos
    Keymaster

    Yes, it is correct.

    #13680

    esthetis
    Participant

    How I can get the same image size like in your default?

    see here the image is bigger resized: http://staging.esthetis.ch/buy/medik8-c-tetra-cream/

    #13683

    Artem Temos
    Keymaster

    Did you try to add some additional images to the gallery as we suggested before?

    #13684

    esthetis
    Participant

    I have an example with gallery images here: http://staging.esthetis.ch/buy/hairmax-prima-7-lasercomb/

    BUT

    I don’t want to import data that will slow our site and then we also have to remove.

    Please let me know if we have to import base data and how to proceed with the old theme pages and blocks .

    Kind regards
    Pier

    #13685

    Artem Temos
    Keymaster

    It is not necessary to import all the data. But the basic data is still required. Don’t worry, it will not slow your website.

    And change the thumbnails position to left in Theme Settings -> Product page.

    #13686

    esthetis
    Participant

    Ok thanks

    1. should I thick the checkbox?
    2. how to be sure to delete all the dummy data that we don’t use

    #13688

    Artem Temos
    Keymaster

    1. Uncheck the checkbox

    2. Just remove all posts and products that you don’t use. Nothing more.

    #13689

    esthetis
    Participant

    I got this:

    Import AJAX problem. Please, try import data manually.

    #13690

    Artem Temos
    Keymaster

    Try to disable all plugins, enable debug mode and provide us your admin access and we will check it.

    #13691

    esthetis
    Participant

    staging.esthetis.ch/admin

    staging
    siteG_2363

    #13692

    Artem Temos
    Keymaster

    Did you disable all plugins, enable debug mode?

    #13693

    esthetis
    Participant

    Do you mean debug mode in wp-config? attached file but can not find debug mode

    #13694

    esthetis
    Participant

    define(‘WP_CACHE’, false); // Added by WP Rocket

    define( ‘WP_CACHE’, false ); // Simple Cache

    // Added by WP Rocket

    /**

    * The base configuration for WordPress

    *

    * The wp-config.php creation script uses this file during the

    * installation. You don’t have to use the web site, you can

    * copy this file to “wp-config.php” and fill in the values.

    *

    * This file contains the following configurations:

    *

    * * MySQL settings

    * * Secret keys

    * * Database table prefix

    * * ABSPATH

    *

    * @link https://codex.wordpress.org/Editing_wp-config.php

    *

    * @package WordPress

    */

    // ** MySQL settings – You can get this info from your web host ** //

    /** The name of the database for WordPress */

    define(‘DB_NAME’, ‘store407_staging’);

    /** MySQL database username */

    define(‘DB_USER’, ‘store407_derma’);

    /** MySQL database password */

    define(‘DB_PASSWORD’, ‘2gt-k]aI[4g~’);

    /** MySQL hostname */

    define(‘DB_HOST’, ‘localhost’);

    /** Database Charset to use in creating database tables. */

    define(‘DB_CHARSET’, ‘utf8’);

    /** The Database Collate type. Don’t change this if in doubt. */

    define(‘DB_COLLATE’, ”);

    /**#@+

    * Authentication Unique Keys and Salts.

    *

    * Change these to different unique phrases!

    * You can generate these using the {@link https://api.wordpress.org/secret-key/1.1/salt/ WordPress.org secret-key service}

    * You can change these at any point in time to invalidate all existing cookies. This will force all users to have to log in again.

    *

    * @since 2.6.0

    */

    define(‘AUTH_KEY’, ‘mwzfH0Ar_PWoB{73Ie5E&&pA%a+KTL}d_e)%;NN+bxCc4e;|HK|X!:[QO?EJQvv8’);

    define(‘SECURE_AUTH_KEY’, ‘-2g<;+b*0 &S=-=vA&A4+q-k9jNn18TML??EAubYvRG%sdVe=ATuT(p[4/p/J%O>’);

    define(‘LOGGED_IN_KEY’, ‘|z7_|oz4w0((_:f+)Q:KE9S>`M2XJ-l)hDA2;19%^A.JH[?3v|l<i/|kKsb-=G’);

    define(‘NONCE_KEY’, ‘e~k}~Wo8{EZ[4fQV#+q[.gaD a8KVA#Sd6w U&y8ht|ws_`|B&tGT-C~Kgjl|EXb’);

    define(‘AUTH_SALT’, ‘|]Q$xa&0|tf}Y~6:<csTx,kKu P@sR=_SzV?$kC?u]NXFJZ2|*=;mF<c|=1}Aym=’);

    define(‘SECURE_AUTH_SALT’, ‘hzCk[v]kO82<SB}TJE)sKOl(vN{Bcq4#Q0yawle)w1!G`>0CdE+Keuuxz.Uj-c?O’);

    define(‘LOGGED_IN_SALT’, ‘gb3Uo}T;.;E{Hj.B*-q<Q<dN^YJK*dr{mX-N&Okb]*)C;owP={W|c-595&)(e$3$’);

    define(‘NONCE_SALT’, ‘C%:OG|BB5F~K-xCq–N=&FVOpn$NkMEpLvO(]boH;d7]IhWn`]rSOybe<-!,1ryC’);

    /**#@-*/

    /**

    * WordPress Database Table prefix.

    *

    * You can have multiple installations in one database if you give each

    * a unique prefix. Only numbers, letters, and underscores please!

    */

    $table_prefix = ‘wp_’;

    /**

    * For developers: WordPress debugging mode.

    *

    * Change this to true to enable the display of notices during development.

    * It is strongly recommended that plugin and theme developers use WP_DEBUG

    * in their development environments.

    *

    * For information on other constants that can be used for debugging,

    * visit the Codex.

    *

    * @link https://codex.wordpress.org/Debugging_in_WordPress

    */

    define(‘WP_MEMORY_LIMIT’, ‘256M’);

    //define(‘WP_DEBUG’, true);

    /* That’s all, stop editing! Happy blogging. */

    /** Absolute path to the WordPress directory. */

    if ( !defined(‘ABSPATH’) )

    define(‘ABSPATH’, dirname(__FILE__) . ‘/’);

    /** Sets up WordPress vars and included files. */

    require_once(ABSPATH . ‘wp-settings.php’);

    # Disables all core updates. Added by SiteGround Autoupdate:
    define( ‘WP_AUTO_UPDATE_CORE’, false );

    define( ‘WP_DEBUG’, true );

    #13695

    esthetis
    Participant

    Please try with access data and let me know if you need FTP credentials.

    #13696

    Artem Temos
    Keymaster

    Yes, please provide your FTP access as well.

    We are sorry, but it is too late now. We will continue working on your problem tomorrow morning.

    Thank you for understanding.

Viewing 30 posts - 1 through 30 (of 79 total)