Home Forums Basel support forum Product Images Take up to 15 secs to load

Product Images Take up to 15 secs to load

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #23026

    Bikeman91350
    Participant

    My website is http://www.wineandbaraccessories.com
    All my images are highly compressed and optimized.
    When clicking on a product, the description comes up fairly quickly, but the image can take up to 15 secs to load.
    What can I do to speed it up?
    I use WP Super Cache per your recommendation.
    Looking forward to hearing from you.

    #23033

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with default WordPress theme to understand is it theme related issue?

    Thank you

    #23040

    Bikeman91350
    Participant

    Using the default theme, the pictures are immediately shown and there is not a problem.
    Problem seems to be with the Basel theme.

    #23042

    Artem Temos
    Keymaster

    Can you also disable all additional plugins except those that required for our theme?

    #23051

    Bikeman91350
    Participant

    I disabled all plugins and it worked fine.
    I added plugins back one at a time and discovered that the plugin ‘Redux Framework’ is causing the problem.
    I did not add this plugin so it must have come with the theme.
    Anyway, it is disabled. If I need it, please let me know how to fix it.
    Thank you.

    #23081

    Artem Temos
    Keymaster

    Strange, but we just tested your website and it works correctly with the plugin enabled too.

Viewing 6 posts - 1 through 6 (of 6 total)