product is not seen

Hello,

I create a product and when I see the product page it comes out completely blank.

Until a week ago everything was fine and I have not made any changes and now that error appears.

I tried to create a new product and the same thing happens.

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Hello,

Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

I await your response.

Kind Regards

Hello,

I was able to solve it was a problem with Elementor Pro, which I deactivated

But now I don’t get the number in the quantity of the product

I checked typography and if there are colors and letters.

your help please

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Hello,

Most likely there is no quantity value at all. Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

Kind Regards

Hi,

The problem only exists with your issue.

Attached screenshots of the TwentyTwenty theme that does come out.

Please, your answers are every 24 hours, let’s try to solve it as soon as possible.

Remember that you have the previous chat access through cpanel.

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Hello,

After I looked into the situation, I found that you have adjusted the padding via the setting of the Elementor in the wrong way. So please remove this padding: https://take.ms/EJKI5 and recheck the issue.

Kind Regards

Could you tell me where I remove this padding?

I can’t find

Here is a video with more details: https://take.ms/7QdjU

You can also reach out to us if you have any questions.

Kind Regards

Thanks its resolved

Hello,

You are welcome! If there’s anything you need, please write me or another member of our help desk team.

We’re here for you!

Kind Regards

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