Home Forums WoodMart support forum Product numbers vary in the shop page

Product numbers vary in the shop page

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #277385

    groceryBD
    Participant

    Some of the pages we are getting even numbers where as some of the pages have odd number of products. Can you please help us fixing this problem.

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    #277467

    Hello,

    Please deactivate all the third party plugins activate the parent theme then clear cache and check back.

    If the problem still continues then leave all the third party plugins deactivated and provide with the admin panel login details of the website then we will troubleshoot with the theme plugins.

    Best Regards

    #277679

    groceryBD
    Participant

    we already tried this now and had the same problem. Please find our wp-admin information.

    #277753

    Hello,

    I have logged into your website and most of the third party plugins are still activated.

    Please deactivate all the third party plugins not related to the theme then tell me with the permissions to debug then we will troubleshoot with the theme plugins.

    Regards.
    Xtemos Studios

    #278014

    groceryBD
    Participant

    We have deactivated the third party plugins. Not sure which ones were there part of the theme though. Please feel free to deactivate other plugins you think is not part of the theme, as its still not a live site.
    Thanks

    #278120

    Hello,

    I have logged into your website and you are using an old version of PHP. Please update the php version to 7.4 or higher then clear cache and check back.

    Best Regards

    #281480

    groceryBD
    Participant

    updated to 7.4 and still facing the same challenge/will appreciate if you can help me to fix this soon.
    Thanks

    #281783

    Hello,

    I have logged into your website and activated the default wordpress theme and the issue is the same with the default wordpress theme as well.

    Which clears that the issue is not from our theme. I have reactivated the woodmart theme back on your website.

    You can try activating the default wordpress theme yourself.

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)