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Product options not working after update to 7.4.x
- This topic has 6 replies, 2 voices, and was last updated 9 months, 3 weeks ago by Luke Nielsen.
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February 20, 2024 at 6:30 pm #541927
Creative MonksParticipantHi guys,
In continue of my topic #541683
the problem still is there, the product options are not working after updating the core and WooCommerce..
https://jaloeziedeal.nl/product/16mm-horizontal-blind-ct-pg1/February 21, 2024 at 10:59 am #542179
Luke NielsenKeymasterHello,
Do you mean product variations? Let me know if I misunderstood you.
Thank you for your time.
Kind Regards
February 21, 2024 at 11:16 am #542192
Creative MonksParticipantHi Luke,
The Extra Product option plugin fields stop showing after updating the template to 7.4.x
I will attach a screenshot of how it should look (before update of template) and after the update how it looks now.
Also really important to mention, the product description also loads really slow and acts If there is a bug. The fields stay open ( tabs opened ) but when you press on the arrow down to open the fields, than it shows and reopens how it should. This happens mostly on mobile.
The attachments I send is from 2 products. The really really weird part is. The product where the fields are shown is the only product now that has the fields displaying. Rest of the products stopped showing thise fields after we updated to 7.4.x
Attachments:
You must be logged in to view attached files.February 21, 2024 at 1:19 pm #542270
Luke NielsenKeymasterHello,
1. Can I check how it works on the default theme? Also, I cannot find this product: https://take.ms/NrsNk , please send me a link to it.
2. Could you please make a video of where the description loads slowly?
Looking forward to collaborating with you!
Kind Regards
February 21, 2024 at 1:33 pm #542284
Creative MonksParticipantHi,
Yes the website is currently not in used and in dev mode so you can change themes to test.
The link to the product is:
https://jaloeziedeal.nl/product/juun-25mm-pg1/Also the slow loading is best visible on mobile version.
Here is a video of the slow loading:
https://we.tl/t-K18PqPCXQlFebruary 21, 2024 at 2:12 pm #542320
Creative MonksParticipantAllright,
After a wild goose chase, the problem was caused by the plugin not the theme,
the update of both were on the exact same time so that confused me.
the ticket can be closed now!thanks for all the support
***** 5 Star rating for you guys!February 21, 2024 at 4:55 pm #542409
Luke NielsenKeymasterHello,
Glad that you have sorted it out.
Has the problem with slow loading been resolved as well?
Kind Regards
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