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Product page design in two languages shows different

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  • #2630

    graphe
    Participant

    Hi,

    I have a problem with the product design page. In theme settings->Product Page->Product Page Design I selected Alternative. The problem is: in catalan it shows ok, but in spanish it shows like Default design

    CATALAN (OK): http://www.kitkasa.com/ca/producte/kit-caixa-de-llum-bambu/
    SPANISH (WRONG): http://www.kitkasa.com/producto/kit-caja-de-luz-bambu/

    When I add a new product it looks fine in both languages (Alternative design page). This strange behavior it does with products created previously.

    I have another problems with gallery images, only in one category: cajas de luz.

    In spanish I see the gallery but in catalan the images of gallery disappear.
    But if a new image (upload) it works, but if I select the image of the library is not shown in Catalan, but it shows in Spanish.

    Catalan: No gallery: http://www.kitkasa.com/ca/producte/kit-caixa-de-llum-orenetes/
    EspaƱol: Gallery: http://www.kitkasa.com/producto/kit-caja-de-luz-golondrinas/

    I spoke to the WPML support and say they do not see the problem, to consult with you.

    I installed Super cache plugin, I think is a problem cache, but not solved.

    I don’t know that could be happening.

    Any ideas?

    Thanks!

    #2634

    Artem Temos
    Keymaster

    Hello,

    1. Our product design option is available in two sections: first – global in theme settings, and second – custom design for each product. Please, check your products and see if “Default” design is chosen for them in different language.

    2. Gallery function doesn’t come from our theme, so could you please check how it will work with standard theme? Maybe it is some problem with woocommerce or wpml configuration?

    Regards

    #2638

    graphe
    Participant

    Hello,

    1.- In Products page, the Product page design selected is Default, but if I change manually and select inherit it works fine for two languages.

    The correct selection is inherit? I think so..

    2.- I solved it was a trouble syncing with WPML

    Thanks!

    #2639

    Artem Temos
    Keymaster

    1. Yes, right value is “Inherit”.

    #2640

    graphe
    Participant

    Ahh,

    ok! I will change the products page.

    Thanks for you fast response!!!

    #2658

    Artem Temos
    Keymaster

    You are welcome!

Viewing 6 posts - 1 through 6 (of 6 total)

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