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Product Page don’t can view all pictures

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #468167

    humberto
    Participant

    In https://portilato.shop/index.php/product/porcelanato-ret-roca-acetinado-volvon-90x90cm-160m2-cx/

    As you can see, the arrows to see all product pictures don’t work and if we click on the other pictures don’t work too.

    Waiting your prompt reply!

    Regards

    #468238

    Luke Nielsen
    Keymaster

    Hello,

    Please deactivate all plugins except these ones:

    Elementor
    XTemos theme core
    WooCommerce
    Please switch to the parent theme if you use the child.

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    If the issue still persists, please confirm the permission for the plugin’s deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back.

    Kind Regards

    #473030

    humberto
    Participant

    I made like you suggested but the problem persists and another problem is brand sometimes don’t show in the footer like the attached image.

    In private content I informed the login and password to you.

    Waiting your prompt reply

    Regards

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    #473344

    Luke Nielsen
    Keymaster

    Hello,

    Sorry for the delay.

    Could you please update access to the admin dashboard? https://take.ms/jd1cZ

    As for the Brands, make sure that you have defined them in Theme Settings -> Shop -> Brands: https://take.ms/JztP0

    https://xtemos.com/docs-topic/product-brands/

    Kind Regards

Viewing 4 posts - 1 through 4 (of 4 total)