Product Page Tabs Are not Showing in iPAD or Tablet

Hi,

In the product page the description tabs are not showing in iPad please check any product https://prnt.sc/p6pz1f

Product link: https://www.teaklab.com/product/small-blue-half-closed-cabinet/
You can check any product.

And one more issue in the iphone whenever we try to scroll the page it’s not scrolling.

In the iPhone Product picture click not working.

Hello,

We don’t see any problems with your product page and scroll at the moment https://gyazo.com/9c842ceccbf38f4b455b7342f149be93

Regards

You didn’t reply my early question. Please use iPad

In the product page the description tabs are not showing in iPad please check any product https://prnt.sc/p6pz1f

Product link: https://www.teaklab.com/product/small-blue-half-closed-cabinet/
You can check any product.

Scroll issue with iPhone Only. Please check with devices.

Yes, we have tested on iPhone and iPad. Please, clear your browser cache and disable all external plugins while testing.

Look In iPad Product Tabs are missing https://gyazo.com/dc0f1eb4bc6a3e5b4a78284568217ce3

I have cleared everything and check in incognito mode.

Yes, we tested on iPad https://gyazo.com/ffcf091729198f4726139c8e962f20c4

I cleared the cache and history still having the same problem. Our customer notify me about this. So many peoples have same problem with iPad.

Try to disable all external plugins and check again. Currently, we are not able to reproduce it. Also, check from some other devices.

good evening,
I have the same problem too.
The description problem occurs when you load the page horizontally, if I load the page vertically it works well and I see the description.
This problem manifests itself from the last update, and only on ipad … on the android tablet is ok.
I await a solution from you.

Yours sincerely
Luca

Hi @LUKAS2R,

Please, create a topic with your problem and provide us all the necessary details about your website so we can test it.

Kind Regards

Hi,

As per @lukas2r
Problem is same. Please Resolve this.

Try to add the following code snippet to the Custom JS area on document ready in Theme Settings to fix this issue.

function singleProductTabsAccordion(){
    if ( jQuery(window).width() > 1024 ) {
        return;
    }
    jQuery('.woocommerce-tabs').removeClass('tabs-layout-tabs').addClass('tabs-layout-accordion');
    jQuery('.single-product-page').removeClass('tabs-type-tabs').addClass('tabs-type-accordion');
}
singleProductTabsAccordion();

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