Product presentation different with a filter

Hi,

Product presentation different with a filter ?

I would like the same présentation than the shop. PLease.

Do you have any issue ?

Best regards

Attachments:

You must be logged in to view attached files.

Hello,

I saw the screenshots you attached.

Sorry but there is no option in Theme Settings available for that.

It requires customizations and this is beyond our limitations and support policy.

Regards.
Xtemos Studios

Hi,

You have a customization for product settings right ?

Why when I add a filtre the presentation isn’t the same ?

All my client will add a filter to select their product and I can’t show this product like I want ?

Very strange !

I m sad because your code is good and the theme with lot of option. That’s the first thing I found doesn’t work correctly. But it very important to have a nice présentation of the product to sell it you know.

Best regards

Hello,

Yes, we have some Settings available for the product page under Theme Settings >> Product Page.

Could you please elaborate with some more relevant screenshots of how you want to add the filter to check it myself and help you out accordingly?

Best Regards.

Hi,

My problem is not the filter.

My problem is the presentation of the product when you select a filter option in the shop, as you can see in my last attachement (attachement 1).

To be more clear, when I select a product presentation in the option, this is not this presentation show when I select a filter in the shop (attachement 1).

I want the same presentation than the option select and my shop (attachement 2).

I hope to be clear and you can help me.

Best regards

Hello,

Sorry but your explanation is still not clear enough to understand.

Please provide a video explaining the issue to check it myself and help you out accordingly.

Regards.
Xtemos Studios

Hi,

ok. The video dont’t help you.

1. I choose a simple product presentation.
2. Without filter (brand) is correct. Attachement 2.
3. With filter (brand) is not correct. I have a big picture. Attachement 1.

https://www.geocarp-marketplace.com/boutique/appats/bouillettes/bouillette-test-2/
Presentation different to :
https://www.geocarp-marketplace.com/boutique/appats/bouillettes/bouillette-test-2/

In your exemple, when you choose a brand you have the same presentation of the product.

https://woodmart.xtemos.com/shop/accessories/smart-watches-wood-edition/
=
https://woodmart.xtemos.com/shop/accessories/smart-watches-wood-edition/

Hi,

I made some test with a new product created.

The problem is not the filter.

Best regards

Hello,

I have visited your website and the filter is displayed fine both when you click from the shop or products page there is no big image coming as you mentioned.

Screenshot for Clarification: https://ibb.co/WyWkD0Z

Please clear cache and check back.

If you are trying to ask anything else then please provide me with the steps to reproduce the issue so I can check it myself and help you out accordingly.

Regards.
Xtemos Studios.

[Author]

Posts