product search, case sensitivity
January 10, 2023 at 4:34 pm #434286
When searching for products, capitalized product names cannot be found. How can we get search results to be displayed in both uppercase and lowercase letters?January 11, 2023 at 4:53 pm #434589
Glad to have you as a user of our theme!
May I request you provide the access to the admin dashboard so I can check closer the issue?
Looking forward to hearing back from you!
Kind RegardsJanuary 11, 2023 at 5:45 pm #434596
i added.January 13, 2023 at 4:38 pm #435059
I apologize for the delay in responding to your query.
Seems that the password is invalid, could you please update it?
I await your response.
Kind RegardsJanuary 31, 2023 at 5:41 pm #439327
i set same password again. and login without problem.
Attachments:You must be logged in to view attached files.February 1, 2023 at 12:53 pm #439511
I have checked the search results and searching by capitalization works well. Please check the below video and let me know if I missed something.
Kind RegardsFebruary 1, 2023 at 1:22 pm #439526
yes it’s fixed, thanks.
The major problem at the moment is as follows:
When we enter with a username, a different user’s name or username is displayed at the top.
A different user’s information appears on each page change.
You can test it with the following user input.
I am attaching screenshots.
- This reply was modified 4 days, 13 hours ago by Luke Nielsen.
Attachments:You must be logged in to view attached files.February 1, 2023 at 3:59 pm #439586
Here is a video from my side, unfortunately, I cannot see such an issue.
Please clear the browser/website cache and recheck it.
Kind RegardsFebruary 1, 2023 at 4:31 pm #439599
yes, this problem does not happen when i login as admin.
But it happens when the customer enters with the username.
You will see it if you log in with the username and password below.
February 1, 2023 at 5:34 pm #439630
- This reply was modified 4 days, 10 hours ago by Luke Nielsen.
Please try to disable the “LiteSpeed Cache” plugin and after that recheck the issue.
If there’s anything else we can do, please get in touch.
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