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Product search results
- This topic has 15 replies, 3 voices, and was last updated 1 year, 4 months ago by Elise Noromit.
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August 28, 2023 at 7:45 pm #491770
yusufParticipantHi,
The search bar shows product previews as I type, which is awesome. However, when I go to the actual search results page, not all the products are visible like they were in the previews. How can i solve this issue?I added screenshots.
Attachments:
You must be logged in to view attached files.August 29, 2023 at 2:04 am #491808
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
Please check the Woocommerce settings and see if you enabled hiding out-of-stock products. If you have not, insert the site admin access into the Private content below the message area. We will take a closer look at the case.
Best Regards
August 29, 2023 at 7:01 pm #492033
yusufParticipantAugust 30, 2023 at 12:43 am #492054
Elise NoromitMemberHello,
Unfortunately, I cannot log in.
Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
Switch to the parent theme and check.If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
Best Regards
August 30, 2023 at 3:45 pm #492220
yusufParticipantHi, i tried your suggestion but it did not work. Can you pleas try loging in again with this new login info i’ll leave on the private part.
August 31, 2023 at 1:37 am #492327
Elise NoromitMemberHello,
Please disable the Jatpack login.
We need the default WordPress login page.
Best Regards
September 8, 2023 at 5:20 pm #494480
undr1Participantsame problem here.. not all results showing in the shop page
September 8, 2023 at 5:43 pm #494485
undr1Participantp.s its seems to be the same issue https://xtemos.com/forums/topic/search-result-page-is-different-in-other-language/
when you switch lang it shows all the results , how to fix this thanks.
September 9, 2023 at 4:29 pm #494641
Elise NoromitMemberHello,
Make sure you have translated all the products, attributes, categories.
Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.
Best Regards
September 10, 2023 at 11:07 am #494704
undr1Participanthi i have done that but some of the products / attributes should be in English also even when translating all of the above in stagging site the issue still persist . ps i have checked on a fresh install of version 7.3 that resolve that issue but when you do upgrade from V7.24 to V7.3 the issue still happens..
its seems to be a js file that might cose this..
let me know how to fix this as i see that happen to other users as well
thanks in advanceSeptember 12, 2023 at 2:26 am #495141
Elise NoromitMemberHello,
Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
WPMLWe will check.
Best Regards
September 12, 2023 at 4:27 pm #495371
undr1Participantok
done let me know how it went.. in V7.31 id doesnt happen only after fresh install
in this site you have upgraded site from v.7.25 to v7.30 to 7.31thanks for your help
September 12, 2023 at 6:03 pm #495400
undr1Participantyou can use loco or translatepress to check that you dont pull all the products when you switch to different language
ie when you search for apple you will get half of the results in the different lang..September 13, 2023 at 2:53 am #495466
Elise NoromitMemberHello,
I am searching on the shop page and I cannot catch the problem: https://gyazo.com/b4c61b38eba2f00d29b3a87417ac1f38
The search result shows 2 products and I see the same in the product list.
Please provide the key word you use and how many products should be shown.
If you have any questions please feel free to contact us.
Best Regards
September 13, 2023 at 10:04 am #495541
undr1Participanthello
try to make the search for apple in the english version of the site
then switch to the secondary lang by activating Loco or Translate Press (or using lang switcher in menu) and make the same search when you on the secondary lang you will see that in the search bar it pulls all the right data but one you hit enter or search to view all search results you will get reducat items (only 5 producats of apple will displayed and in the main lang 10 products will be displayed ) and as i said this doesnt happen in V731 wpbakery fresh install…
i think a solution can be also in the from of snippet that stateif string is empty for translated version the return default string in function php..
or changes in the product search.php file..let me know if you need a video of the bug…
September 13, 2023 at 4:06 pm #495669
Elise NoromitMemberHello,
Loso translate plugin does not ensure multi-lingual functionality. It changes one language for another.
If you want to make the site multilingual – more than one language, you will need WPML plugin: https://wpml.org/
If you have any questions please feel free to contact us.
Best Regards
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