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Product Sold Counter and visitor are not working

Viewing 10 posts - 1 through 10 (of 10 total)
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  • #656208

    cbbcwonders200124
    Participant

    Please see the screenshot
    https://prnt.sc/_YLF7fKOxFNT

    we have activated the product sold counter and the visitors in the product page, but it is not visible in the front end, please check and resolve

    #656319

    Hello,

    Navigate to Layouts > edit single product layout and add the “Products Sold Counter” and “Products Visitor Counter” widgets.

    Further, you can read more about the Layout Builder here: https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/

    Best Regards,

    #656385

    cbbcwonders200124
    Participant

    Please see the screenshot we have already added the same in the layout but still in the front end it is not visible
    https://prnt.sc/IQBbN4klzcHH
    https://prnt.sc/fFMUEa8Dv9HW

    #656392

    Hello,

    Sorry to hear about the inconvenience. Kindly please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and give you a possible solution.

    Best Regards,

    #656397

    cbbcwonders200124
    Participant

    Please find the required details

    #656488

    Hello,

    You have missed the admin login URL. Can you please share the WP admin login URL in the private area so I can check and give you a possible solution?

    Best Regards,

    #656759

    cbbcwonders200124
    Participant

    Please find the details

    #656786

    Hello,

    Your issue has been resolved.

    You are using the two layouts which is why it is not showing in some products. Now I have added the widget to your site under the “Puja Service Layout” and updated the theme settings with the random value. Everything is displaying correctly now.

    Please review your site and check the “Khatu Shyam Ji Puja” product to confirm.

    If you have any questions, feel free to contact us.

    Best Regards

    #656816

    cbbcwonders200124
    Participant

    Hi we dont want to use the same in the puja service layout, we want to use the same in other layout only

    #656829

    Hello,

    I have now removed the widgets from the “Puja Service Layout.” However, in the other layout, the widgets are still added and working fine.

    You can see in this product: https://ibb.co/RTdzjytw

    Best Regards,

Viewing 10 posts - 1 through 10 (of 10 total)