Home Forums WoodMart support forum Product Tabs (Inventory, Shipping, Attributes etc) not showing in Editor

Product Tabs (Inventory, Shipping, Attributes etc) not showing in Editor

Viewing 15 posts - 1 through 15 (of 15 total)
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  • #368518

    rodoswebdesign
    Participant

    After the latest update, when i’m trying to edit a product, the Product Information tab where you set prices/stock/attributes etc are not loading correctly.

    You can see exactly what i mean in the private content video link.

    When I’m creating a new product, they show ok. Once it’s saved, it bugs out and doesn’t show anything. Can’t find any information on the logs or error when F12.

    Tried deactivating all the plugins, the issue still occures.
    Change to another theme, everything works perfectly.

    Changing back to woodmart, getting the issue again.

    Everything is updated to latest, the issue is reported after updating Woodmart to latest version.

    Website is live, so please look into it asap.

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    #368520

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    #368521

    rodoswebdesign
    Participant

    I’ve done so as you can see in the Video Link.

    Works perfectly with 2021.

    #368523

    Artem Temos
    Keymaster

    In this case, please, disable all external plugins temporarily so we can check how it works.

    Kind Regards

    #368524

    rodoswebdesign
    Participant

    I’ve also done this… also shown in my recording…. Everything is turned off.

    #368525

    Artem Temos
    Keymaster

    All plugins are currently turned on.

    #368526

    rodoswebdesign
    Participant

    I know they’re on now.

    Please check the following video

    https://www.loom.com/share/0541d9063d5b46789c0653c28face181

    I’m showing you that with everything DISABLED and WOODMART, it doesnt work.
    When i’m using wordpress default theme, it’s working perfectly.

    You may enable the under construction mode and do the test yourself.

    #368529

    Artem Temos
    Keymaster

    Please, keep all plugins that are not related to our theme temporarily disabled.

    Thank you in advance.

    #368563

    rodoswebdesign
    Participant

    Done, everything is disabled. Only woodmart core is enabled.

    #368606

    rodoswebdesign
    Participant

    Had to re-enable everything as the website must go live again. Please take care of the issue. It’s clear that it’s woodmart update cause.

    #368631

    Artem Temos
    Keymaster

    Are we able to disable these plugins on your website temporarily?

    #368641

    rodoswebdesign
    Participant

    Yes you may do so. Thank you.

    #368645

    Artem Temos
    Keymaster

    Yes, it is our theme bug. Try to enable the “Disable Gutenberg styles in editor” option in Theme Settings -> Performance.

    #368647

    rodoswebdesign
    Participant

    Fixed,

    thanks a lot.

    #368655

    Artem Temos
    Keymaster

    Great, you are welcome!

Viewing 15 posts - 1 through 15 (of 15 total)

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