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Product variations do not work properly
- This topic has 11 replies, 2 voices, and was last updated 6 years, 2 months ago by Artem Temos.
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February 8, 2018 at 10:56 am #38363
leedu01@gmail.comParticipantHello, I would like to add variable products in my store. The problem is that it is not working as in an example: https://demo.xtemos.com/basel/shop/woman/jur-detail-jacket/
He is one of my test products: https://www.persogifts.com/product/new/
I would like that product images would change then selecting variations as in your example.
How to do this? I tried almost everything, also tried to disable other plugins. Maybe here is a bug?February 8, 2018 at 12:36 pm #38398
Artem TemosKeymasterHi,
As we can see, you are using some extra plugin for variable products and it overrides default WooCommerce functionality. You need to contact plugin’s developers for help in this question. Or disable it and use our native functionality for this.
Regards
February 8, 2018 at 12:57 pm #38407
leedu01@gmail.comParticipantHello, can you tell me which one? I deactivated all plugins but it still does not working.
Here is the link: https://www.persogifts.com/product/test/February 8, 2018 at 1:14 pm #38413
Artem TemosKeymasterWe can’t see your website now.
February 8, 2018 at 1:39 pm #38422
leedu01@gmail.comParticipantSorry, how about now?
February 8, 2018 at 2:37 pm #38426
Artem TemosKeymasterYes, as we can see, variations work correctly now. But you are running the latest version of WooCommerce and so you need to update Basel as well.
February 8, 2018 at 2:46 pm #38432
leedu01@gmail.comParticipantDo not understand a little, how to update Basel, because it is its latest version 2.3.1
And how do you see that it is working? As I changing variations the image from the product gallery does not changing.February 8, 2018 at 2:57 pm #38437
Artem TemosKeymasterDo you upload product images for each variation?
February 8, 2018 at 3:02 pm #38438
leedu01@gmail.comParticipantYes, I attached screenshot. I can provide login information information if it is needed. Thank You for your help.
Attachments:
You must be logged in to view attached files.February 8, 2018 at 3:04 pm #38442
Artem TemosKeymasterPlease, update the theme to the latest version firstly.
To update the theme you need download the latest version on ThemeForest -> Downloads. Then just reupload new theme via Appearance -> Themes but install this plugin firstly https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/
Also, we suggest you make a backup of all your files before any updateFebruary 8, 2018 at 3:11 pm #38448
leedu01@gmail.comParticipantI tried to upload this, but I get this message: The uploaded file exceeds the upload_max_filesize directive in php.ini.
February 8, 2018 at 6:23 pm #38481
Artem TemosKeymasterIt means that you don’t have enough limit for file uploading on your server. If you can’t change it, contact your hosting providers for help.
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