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Product video URL error

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #388988

    JayavarmanVii
    Participant

    Hi,

    This is error on product video URL, I try to test few link it the same error

    https://snipboard.io/ubOWKo.jpg

    #389173

    Luke Nielsen
    Keymaster

    Hello,

    Please, try to use the solutions that showing in the below video:

    https://www.youtube.com/watch?v=R1D_w2Ifyuw

    Looking forward to hearing back from you!

    Kind Regards

    #389277

    JayavarmanVii
    Participant

    Not solved!

    I have been watched that video but not solve and asking your help.

    The URL have been customized:
    https://snipboard.io/Bj02WZ.jpg

    After click video button:
    https://snipboard.io/pz3u5a.jpg

    #389383

    Luke Nielsen
    Keymaster

    Hello,

    May I request you to disable all plugins that are not related to our theme and provide us with your site admin access? So I can check the issue on your side.

    I await your response.

    Kind Regards

    #389528

    JayavarmanVii
    Participant

    Hi,
    I edit in my local stage server.

    When will you able to remote?

    [AnyDesk]

    #390093

    Luke Nielsen
    Keymaster

    Hello,

    Please, let me know when your website will be on the server so then I can check what is wrong.

    Looking forward to collaborating with you!

    Kind Regards

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Viewing 6 posts - 1 through 6 (of 6 total)