Home Forums Basel – Premium Template Product wont add to cart

This topic contains 11 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 2 months, 1 week ago.

Viewing 12 posts - 1 through 12 (of 12 total)
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  • #106668

    baselart
    Customer

    When I try to add to cart some products I get the “Invalid value posted for Color” I setup the attributes and the variations.

    Private Content Hidden
    #106682

    Hello,

    Make sure all your attributes slugs are written with Latin symbols. If you have any wrongly written slugs, recreate the attributes.

    If all your slugs well, deactivate all the plugins not related to the theme and provide your site admin access to the private area

    Best Regards

    #106770

    baselart
    Customer

    It’s all good the only thing that fix the problem is disabling the AJAX add to cart in Theme Settings -> Product page. Which I want so please fix the AJAX add to cart so it works properly.

    This problem only happens to my translated version I use WPML which you say you re compatible with so I cannot understand the problem.

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    #106788

    Hello,

    Please deactivate all the plugins not related to the theme and check the issue.

    This problem only happens to my translated version I use WPML – You need to have all the translations. Do you have?

    Best Regards

    #106796

    baselart
    Customer

    My plugins are what the theme provided + customer chat by Facebook. What do you mean by all the translations? All the translations to what to theme to the plugins to woocommerce?

    #106849

    Hello,

    I am checking the product page in initial and translation language https://gyazo.com/69c9a1e608f054c84fafa2658446d90d

    and https://gyazo.com/e14db6312c55a5bc51fc3a0da2f862e5

    Please clarify the problem.

    Best Regards

    #106868

    baselart
    Customer

    The problem occurs when the option AJAX add to cart is enabled now is disabled thats why everything works properly if the AJAX add to cart is enabled from time to time “Invalid value posted for Color” pops up

    #106883

    Hello,

    Deactivate WooCommerce Blocks and check again.

    Best Regards

    #107108

    baselart
    Customer

    I did still the problem (“Invalid value posted for Color”) occurs now only from mobile devices. And only in the greek version of the site. What can create such a problem?

    Private Content Hidden
    #107129

    Hello,

    Your attributes slugs should be only on latin letters. Please check.

    Best Regards

    #107149

    baselart
    Customer

    I checked one attribute with no products was in greek but I deleted it now all attributes slugs are in latin characters but still I the error occurs in mobile phones. What can I check more?

    P.S. The problem appears when AJAX add to cart is enabled.

    • This reply was modified 2 months, 1 week ago by  baselart.
    #107189

    Hello,

    Please update all the plugins, including WPML and provide you FTP access to the private content.

    Best Regards

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