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Products displaying incorrectly

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  • #43014

    trenton
    Participant

    Not sure what is happening here. The product used to display with a picture, title beneath and the price. See attached screenshots.

    Can you advise?

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    #43063

    Artem Temos
    Keymaster

    We can’t see the problem on your website https://gyazo.com/801173382430dd9f4c77de99fd4e75c7

    #43289

    trenton
    Participant

    I have deactivated the construction mode so you can view the site now.

    #43293

    trenton
    Participant

    While troubleshooting another plugin, I did a site clone with WP Staging and activated all the plugins one by one. I looked at the trouble area to see if anything changed. The formatting changed for the areas stated when I activated Redux Framework. That probably doesn’t help, but thought I would mention it.

    #43324

    Artem Temos
    Keymaster

    Strange, but now we see this error while trying to reach your website https://gyazo.com/1b4169bbb6525a6d329325e8a4a00a3e

    #43468

    trenton
    Participant

    Of course another error! I worked with our hosting and just rectified the issue so you should be able to see the page now (load time is still pretty slow).

    #43476

    Artem Temos
    Keymaster

    Seems that you selected “List” view for all products elements on your home page. Try to change them to “Grid”. We can’t check it since we don’t have appropriate rights.

    #43515

    trenton
    Participant

    It was actually just a Woo product versus using one of the Basel ones. I have switched it over and it is working now. Thank you for support!

    #43528

    Artem Temos
    Keymaster

    Great, you are welcome!

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