Products in category part

This topic has 10 replies, 2 voices, and was last updated 5 years, 4 months ago by Elise Noromit.

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December 20, 2018 at 3:05 pm #97318

sevi342
Participant

Hello,

on my HP I am sometimes having a problem with category part and products. It’s happening only sometimes and after a refresh, everything is fine. But still… do you have any advice how to fix this?

Jan

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December 20, 2018 at 3:07 pm #97320

sevi342
Participant

It usually happens when I click on main logo in the header.

December 20, 2018 at 3:41 pm #97337

Elise Noromit
Member

Hello,

Please provide your site admin access in the private area

Best Regards

December 20, 2018 at 3:44 pm #97338

sevi342
Participant

sending

December 20, 2018 at 4:35 pm #97349

Elise Noromit
Member

Hello,

The issue has been fixed. I have put each element in a separate row.

Best Regards

December 21, 2018 at 10:09 am #97533

sevi342
Participant

Hello,

the issue hasn’t been fixed. Still facing the problem!

Jan

December 21, 2018 at 12:59 pm #97564

Elise Noromit
Member

Hello,

Please provide your FTP access to the private area.

Best Regards

December 21, 2018 at 2:14 pm #97581

sevi342
Participant

Sending.

December 21, 2018 at 3:00 pm #97599

Elise Noromit
Member

Hello,

Please enter the Products category element and disable “Masonry grid” http://prntscr.com/lxyiir we shall fix it in out the nearest update. In any case, disabling the “Masonry grid” would not change the view of the categories but solves the problem of products overlapping.

Best Regards

December 21, 2018 at 3:08 pm #97602

sevi342
Participant

Okay. Thank you very much for your help.

Jan

December 21, 2018 at 5:44 pm #97639

Elise Noromit
Member

You are welcome! If you have any questions please feel free to contact us.

Best Regards
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