Home Forums Basel – Premium Template Products & Orders not opening in the back end

This topic contains 1 reply, has 2 voices, and was last updated by Artem Temos Artem Temos 1 month, 1 week ago.

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #337601

    nordlifeelina
    Customer

    Hi

    Today my site really slowed down and I wasn’t able to open any products or orders in the back end of the site. I am getting errors 504 and 503.

    I contacted my host to see if the speed issue was actually a performance issue and they came back saying the theme is generating a lot of extra processes and there is as a fatal error produced by the theme.

    My theme is currently up to date.

    Please advise if there was any big changes in the most recent update or if you have any idea what might be causing this.

    Please see screenshots attached.

    Thanks,

    Elina

    Private Content Hidden
    Attachments:
    You must be logged in to view attached files.
    #337716

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.