Products per page error

When I set the number of products per page to 40.
After 20 hours, your themes will automatically become 15.
We have been testing for 5 days.

Hello,

Thank you so much for purchasing our theme and contacting our support center.

Please, disable the firewall on your website so we can see it. Currently, we get the following error https://gyazo.com/b742b186a77fc35e0c14272ceb270c58

Kind Regards

Can you tell us which country you are
we will close the firewall

We are from Ukraine.

it was happen again
my choose 40 items
now is only 15

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Can you tell us that your theme has auto-refresh function?

how can i fix it

Sorry, but we still can’t see your website. It is not loading at all for us.

Kind Regards

You can check again, we turned off all firewalls.

OK, we see 40 products per page now. Should we wait for some time to see if it changes to 15 products?

As long as we set the product out of stock, this bug will appear.
you guys need to fix him

when it set some item as out of stock
it happen
your team need fix it soon

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Hi,

Could you please send us a link to your website where we can see this issue?

Kind Regards

can you check the Private content

Please, make some product out of stock and send us a link where we can see the problem.

i made now
please check now

Sorry, but could you please send us a link where exactly we can see the problem? We can’t find it on your website.

Kind Regards

[Author]

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