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Products per page not workinh
- This topic has 15 replies, 3 voices, and was last updated 2 months, 4 weeks ago by
Luke Nielsen.
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May 22, 2024 at 5:20 pm #567533
kmichalarosParticipantHi there. I have an issue with Products per page at the categories pages. Whatever number i select it is ok for some time but when i open the site a few hours later, it show 15 or 16 in some cases, not 40 that i have selected.. Please check the private content.
Attachments:
You must be logged in to view attached files.May 23, 2024 at 7:18 am #567586
Hung PhamKeymasterHi kmichalaros,
Thanks for reaching to us.
I cannot access to your site, please double check https://prnt.sc/Y-2D_iiB_JDG
Regards,
May 23, 2024 at 11:06 am #567670
kmichalarosParticipantcan you plz try again? it seems fine now
May 24, 2024 at 8:44 am #567907
Hung PhamKeymasterHi kmichalaros,
To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.
Regards,
May 24, 2024 at 12:04 pm #567974
kmichalarosParticipantHi there, please find the credentials below.
Just to let you know, if you change the number of products at the settings, it will be fine for a few hours.. it changes after some time.,,May 25, 2024 at 10:15 am #568126
Hung PhamKeymasterHi kmichalaros,
Thanks for details.
When I checked product category without Brand filter, it showed all products well. When I accessed to the link you provided, it showed products that applied to brand attribute, please double check.
Regards,
May 25, 2024 at 1:23 pm #568153
kmichalarosParticipantOk, maybe i wan not clear enough, let me rephrase…
At this category https://michalaros.gr/product-category/gialia-iliou/ it should show 40 products per page. Not only it does not, but the at the last row, one product is missing. These are my 2 issues. I hope it is clear now.Thanks.
Attachments:
You must be logged in to view attached files.May 27, 2024 at 12:46 pm #568402
kmichalarosParticipantAny news?
May 27, 2024 at 4:32 pm #568485
Luke NielsenKeymasterHello,
Sorry for the delay.
Try to clear the browser cache and recheck the issue, I have checked it on my side and it works well – https://gyazo.com/6ef8cc71d7ea12c4a7dbc99257126588
https://gyazo.com/58e528953ad3cabc10a3fbb86fb907de
Kind Regards
June 4, 2024 at 3:55 pm #570577
kmichalarosParticipantHi there. Sorry but the problem is not solved. Plz check this category at the extra info and then try to change the number of products at the theme setting. If you do that it will change (it will show 40). But a few hours later it will change again…
June 5, 2024 at 4:39 pm #570866
Luke NielsenKeymasterHello,
Could you please send me a video of how you replicate that issue?
Looking forward to collaborating with you!
Kind Regards
June 5, 2024 at 5:53 pm #570882
kmichalarosParticipantHere you are https://jmp.sh/s/19hWiqbsWoWOocSTWvNu
June 6, 2024 at 12:38 pm #571052
kmichalarosParticipantCould you plz take a look? the video will expire. Thanks
June 6, 2024 at 2:42 pm #571103
Luke NielsenKeymasterHello,
Sorry for the delay.
Judging by your video, we can see that at the beginning of the video, the number of products is not activated – https://prnt.sc/uSQq0yG4bwb5 thus there is no product at the end due to the small number of reproduced products on the page.
Clarify, did you have the same problem after resaving Theme Settings? I mean you resaved, it started to work well, and then after some time the selected number of grid is gone?
Kind Regards
June 6, 2024 at 2:58 pm #571112
kmichalarosParticipantYes, after some time the selected number of grid is gone
June 10, 2024 at 11:23 am #571713
Luke NielsenKeymasterHello,
Sorry for the delay.
Could you please test that issue in another browser at the same time do not resave Theme Settings during the testing.
I look forward to hearing back.
Kind Regards
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