Promo banners not on mobile view and mobile menu
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Hi,
I have a few questions,
This is a website I used this theme https://nutriinjar.com.au/
1. Promo banners on the home page ( Healthy Living banner is not appearing on mobile view.)
2. Categories menu on the mobile, doesn’t apply my new setting, I created a new categories menu for mobile view and select this menu from header builder in mobile setting but doesn’t work. Even I don’t put an icon for the “pack & Specials” category but still there.
3. Instagram doesn’t work… it worked before but not working from today. is this setting only put Instagram ID?
Any advice or help would be great.
Kind regards,
Hello,
1) I have visited your website and the promo banners are displaying on mobile. Please clear cache and check back.
Screenshot for Clarification: https://prnt.sc/10b8agb
2) Please try recreating the menu then clear cache and check back. If the problem continues then provide with the admin panel login details of the website to check it myself and help you out accordingly.
3) Please try reconfiguring Instagram API as mentioned in the following link:
https://xtemos.com/docs/woodmart/faq-guides/setup-instagram-api/
Best Regards
Hi, thanks for your response,
1. I have 4 promo banners on the home page, the last one which is “Healthy Living” this banner doesn’t appear on mobile, please check carefully.
2. I did clear cache and setup again, still the last product category has an icon. I try to delete the last one and check the mobile menu, the change was applied.. so I need to find the reason why only the category has an icon..
3. I will try it today.
Thank you
Hello,
1) Please try re adding the promo banner then clear cache and check back.
2) Please provide the login details of the website to check it myself and help you out accordingly.
Regards.
Xtemos Studios
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