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Promo Popup showing up twice

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #189742

    robert
    Participant

    Hi,
    I have a small issue with the promo popup.

    There is a button in the popup that is linked to a product page. When clicking on the button the popup shows up again on the product page. You can test this behavior here:
    https://aschauer2.quantenfrosch.at/produkte/

    When using any links outside of the popup, then it works. The promo appears just once.

    But when using the button on the popup, the promo shows up again.

    Any ideas how to fix this?

    Best regards,
    Robert

    #189793

    Hello,

    The links you provide shows the product category and the button with popup shows the contact form https://gyazo.com/9c2364b97c3c8c022a7b329e9dc58575

    Please clarify which button you mean, please provide the screenshot.

    Best Regards

    #189800

    robert
    Participant

    Hi,
    thanks for the quick reply.

    I meant the promo popup that can be configured in the theme options. You can see this behavior in the linked video.
    https://drive.google.com/open?id=1VVSSvt3pFLpGsLwBRhy8ru1V-T56M8Yf

    #189869

    Hello,

    The popup in the Theme Settings is closed by clicking on the cross, that is why when you click on the button leading to the product you actually do not close the popup and it appears till you close.

    This is the way it works and it cannot be changed.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)