Home Forums WoodMart support forum pulldown menu not working

pulldown menu not working

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #397513

    Pipeworkpieces
    Participant

    you can see what I mean here

    https://youtu.be/VQ79PBSpo2w

    Please fix and advise what happened.

    thank you,
    Lewis

    #397569

    Luke Nielsen
    Keymaster

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG
    Switch to the parent theme and check.

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Kind Regards

    #397616

    Pipeworkpieces
    Participant

    I saw you were on my site but the issue is still there.
    Were you unable to fix it yet ?
    best,
    Lewis

    #397620

    Pipeworkpieces
    Participant

    btw I changed to another theme and the menu pulldown is working as a test.

    #397685

    Luke Nielsen
    Keymaster

    Most likely the issue comes from the plugin or third-party code so please confirm the permission for plugins deactivation, switching to the parent or default theme. I will do my best to help you!

    Looking forward to hearing back from you!

    Kind Regards

    #397688

    Pipeworkpieces
    Participant

    Hi without deactivating any plugins switching to the default theme the menu works. So the issue is with woodmart itself.

    #397716

    Pipeworkpieces
    Participant

    So I need to know if I switch to the default theme without deactivating
    Anything and the menu works can you fix this as it is a new issue.

    #397728

    Pipeworkpieces
    Participant

    hi it is working again.
    What did you do to fix the issue ?

    #397912

    Luke Nielsen
    Keymaster

    Hello,

    The thing is that I didn’t do any changes.

    Please let me know if the issue will appear again.

    Kind Regards

    • This reply was modified 1 year, 8 months ago by Luke Nielsen.
Viewing 9 posts - 1 through 9 (of 9 total)